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Day: December 3, 2024

Extraordinary Popular Delusions and the Madness of Crowds | Animated Book Review

Extraordinary Popular Delusions and the Madness of Crowds by Charles Mackay is a study on crowd psychology and is extremely relevant to the present day, despite being written back in 1841. It explores how easily we can be misled and how illogically we can think when popular opinion influences us. Peter Thiel once said “The most contrarian thing of all is not to oppose the crowd but to think for yourself”. This I believe to be true. We were warned against blindly following the masses by Charles Mackay a long time ago.

There have been many fads in recent years but they are by no means a recent phenomenon. People have been doing crazy things for centuries. Mackay’s central theme in the book is that the tendency of humans to develop a herd mentality leads to individuals in the herd to act and react to various stimuli.

The reactions are very similar and predictable and this “madness” leads to a downward spiral with undesirable effects.

His book highlights several stories from history of various manias that took place.

There are lessons to be learned from them in the present day. Here are two of my favourites from the book. Europe in the 1600s. In the Netherlands, the simple tulip was seen at the time as a novelty item for the very rich. From here, the tulip bulb developed into more of a status symbol for the middle and upper classes in society.

At this point the value of tulip bulbs began to significantly increase. The mania didn’t stop there though. The bulbs started being purchased by investors and were traded for exorbitant amounts of money, property and anything else of value. 12 acres of land were being offered for a single bulb. As the prices went up, so did the wildness of the speculation from some people.

Looking to make a profit, even the poor invested their life savings into buying tulips due to the fact that everybody else was, an illogical reason of course. This speculation led to a lot of people losing a lot of money when the market price for overvalued tulips inevitably fell back to their fundamental value.

Much of this “madness” still occurs today. People sleep outside an Apple store for days to buy the new iPhone on the day it comes out, when they could just walk in the store and purchase it a few weeks later. The real estate bubble and subsequent house price crash in 2007 is a prime example of a large-scale mania.

It is easy to identify a bubble in hindsight, but if you are involved in the bubble, it is imperative to spot it before it bursts if you don’t want to lose a lot of time or money. Always be aware of when the market value of a product is more than its intrinsic value, so you don’t get swept up in the “madness”. You can succeed by independently developing your own plan. Across Western Europe in the 16th and 17th centuries, many witch trials took place.

The trials came about because at the time, bad luck was attributed to supernatural causes.

This mass-superstition proved to be extremely dangerous with thousands of innocent people dying as a result of the cases. Many of the trials had very low standards of evidence and often came about as a way to settle old scores between neighbours or acquaintances. In England, a self-styled “Witch-finder general” called Matthew Hopkins travelled around East Anglia, making a point of appearing wherever there was an accusation of somebody being a witch. He would assist the judges with his knowledge on witches, leading to them carrying out many miscarriages of justice. He charged a large sum for his services, using the fear of witchcraft, which had spread like wildfire amongst the public, to extort money from the local authorities.

He received extra money for identifying a witch and devised tests such as tying the accused’s hands and feet together and putting them in the river.

If they sank, they were innocent (but drowned). If they floated, they were deemed to be a witch and burnt at the stake. Modern day witch hunts continue to this day. There is evidence of this all around us.

From entire groups of people being persecuted in various parts of the world to the online abuse of individuals where the pitch forks have been replaced with keyboards. When a person is accused and identified on social media, there is often no fair trial, no hearing of both sides of the story and no critical analysis. When sharing information online, we need to be careful, especially if that information condemns or vilifies another individual. Nobody wants to be the target of a witch hunt, but we should also not want to participate in one. In an interesting twist to our witch-finder story, the imposter Matthew Hopkins met an untimely death due to his own notoriety, using his own witch-finding method.

An angry mob from a village he was visiting believed that to find so many witches, he must have been a wizard who had acquired a book from Satan. The book listed all the names of the so-called witches and he was therefore working with the devil. He was thrown in the river and tested using his own method. Some say that he sank, others say that he floated and was then tried and executed. What’s sure is that either way, with no other evidence, he met his demise at the hands of the angry mob.

 

 

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SEO Techniques to Boost Organic Traffic

Maybe if you’re on page three, you’re going to get some clicks. But it’s really page one and page two that are going to gobble up all the traffic, mainly page one. So now you’re talking about there’s over a billion results and 30 pages that get the majority of the traffic. Hey Neil, so here’s a loaded question for you. What’s the biggest thing someone can do to improve their SEO?

Neil’s thinking. – So. – Yeah, a camera goes to who’s talking. I just want people to know you were thinking. Okay, go ahead.

So what I would do if I was trying to improve my SEO, a lot of people say links, and links have a big impact. And I’m going to give you two answers. I’m going to give you the answer, the first one is going to be for the majority of the websites out there, and the second one is the little bit creative that most people don’t do. So the first one would be update your content. You can do a search on Google for anything.

So I’m here in the United States. “Auto insurance.” I’m just going to actually do a search right now, okay? I can probably even share my screen too. Why not?

I’m going to share my screen because it lets me. So check this out. This is the term “auto insurance”, all right? You can see here there’s 301,000 people in the United States that searched auto insurance in the last 30 days. You guys can see my screen?

Yep. – Yeah.

Check this out. 1.18 billion results.

All right, so basic math 1180, one, two, three, one, two, three divided by 301. That means for every person they’re searching, there’s 3,920 unique results, right? And with ChatGPT and AI and all this kind of stuff, you’re going to get people creating more content at mass scale. It’s never ending. But where do most people go?

Page one. All right. And my team always makes a joke. People hide dead bodies on page two because no one clicks there.

That’s page three.

So maybe, maybe if you’re on page three, you’re going to get some clicks. But it’s really page one and page two that are going to gobble up all the traffic, mainly page one. So now you’re talking about there’s over a billion results and 30 pages that get the majority of the traffic. And the reason I say updating content is if you search for anything on the internet, most keywords have a Wikipedia ranking. The reason Wikipedia does so well is because the content is fresh.

And none of you guys on the screen here today or anyone listening wants to search on Google and be like, “Yeah, I want to read about digital marketing.”Yeah, this article from three years ago was amazing.” Like, no, you want something that’s up to date and fresh, so you know it’s relevant and practical for you. So, the biggest thing that companies should be doing that they’re not doing is updating their content on a quarterly basis for all their money pages. And when I mean money pages, the pages that are driving conversions, getting the majority of the traffic, that have the relevant audience.

So that’s the big thing that I think most companies make a mistake on. And we see this at our ad agency all day long. That has a massive impact. The second thing, if I had to list the second thing, and this is creative, links still have a massive impact on rankings.

With people creating content mass scale with ChatGPT or Bard or Uber suggest, AI-Writer or whatever, Jas, whatever tool people want to use, content is getting more commoditized and it’s really cheap to create anyways in the first place, even before ChatGPT.

But the big thing is how do you get more links? And most people believe that the best way to get links is through content and infographics and a great product and service.

What we found the best way to get links is you take a tool in your industry. Whatever industry you are, there’s tools for it. Even in fitness, there’s calculators and all that kind of stuff.

You take tools that people are used to paying for and you create them for free and you just release them out in the wild, and over time they just build a lot of back links, which makes your overall site have a higher authority which causes you to get higher rankings. – All right. – I like the tool strategy. I think that’s really great. – And with ChatGPT, you don’t even have to build the tools as much.

And when I say, “as much”, I’m meaning you don’t have to pay people as much. (interviewer laughs) – The software engineering on ChatGPT is still pretty shitty. It’ll get there, but- – It built a game of “Pong” in 60 seconds.

It can do a lot for you. You’ll still need some engineers to help you out, but you can do a lot more with less money these days because of AI versus before.

Yeah, I really love that. We were actually talking about open sourcing and releasing one of our product lines for free at Ringbang- – We were talking about it literally last night, yeah. – Yeah, literally last night at dinner we were talking about, like, we were looking at how much money we make in revenue, how much the team’s making in commission on it. And we hit our sales team this morning and just said to them, “You know what, guys? “I think it would be really interesting “to release this product absolutely free for the industry.” It’ll be a great lead generator, it’ll be a great loss leader, you know? And the cost on it is fixed and the infrastructure to support it is extremely cheap and we have to have it anyway, so it’s like the perfect storm of a tool, almost like a calculator or something.

It has real cost to it, but then you can kind of force the people who want it to go through a questionnaire with a salesperson. Like, what do you do? What are you using?

Questions that they’re just going to be obligated to answer instead of that you have to fish out because they’re getting something of high value for free. So I really, really like that strategy. And I’m curious, since we’re on that topic of unique strategies, you know, you grew up in the performance marketing industry.

Harrison did, Josh did, I did. I’m curious, what are your some of your favorite super unique strategies that you’ve used over the years that are like non-typical asymmetric, most people would never think to use it?

But like, what are some of the cool strategies you’ve used? – Yeah, so the strategy that you just talked about, we use that heavily, give away stuff for free and sell them into something more. Our agency is decent at scale, right? We’re a nine-plus figure revenue a year company, and 40-plus percent of our leads used to come from our free tools. Now at our size and scale, a lot of our business comes from word of mouth, referrals, RFP because we’re five-plus years old and people know we’re in the space now.

So that strategy has been really amazing for us. Another strategy that’s been amazing is buy. So instead of build, we look for companies with web properties or tools that get a lot of traffic but don’t monetize other than through AdSense or no monetization.

Buy them, pop on Legion on there and then sell them. We did that again last year.

In February we bought another tool called Answer the Public for 8.6. It was doing, they said it was doing 100 a month in profit, but they had very little to no employees on it. So when you add employees, it really wasn’t doing 100 a month in profit. We started capturing leads as well, and so far starting to play out well for us.

Another strategy, and going to stay on the buy topic, one of my old startups was called Kissmetrics. They struggled a little bit for fundraising. The company ended up pretty much just going belly under. And what ended up happening is, is they needed money, but the website got a lot of visits, like a million-plus a month. So, I offered them a half a million bucks to just buy the domain.

They can still keep the word Kiss metrics. I can use it as much as I want, but I have access to the domain and whatever I want to do, and that worked out really well. It caused our agency to get way more leads because they had our ideal traffic base. Another strategy that I like doing, and this one’s boring and ugly and I don’t know why a lot of people don’t do it.

If you’re selling toothbrushes and someone else is selling toothpaste, you should upsell it or down sell, whatever you want to call it, their product upon checkout and viceversa.

And we consider that partnerships. Not really like affiliate marketing, but just straight up partnerships. That drives a ton of revenue for us, and people take those like boring channels for granted, and we find them to produce tons of revenue if you can just find people who don’t sell the same product or service as you, but they have similar audiences. Another strategy that we’ve been doing for years that’s like just been fishing with dynamite is globalization.

So, at our ad agency we’ve announced, I think, I don’t know how many regions we have announced, but we’re in 16 countries where we’ve hired leaders.

We’ll be in 20 countries and then pause for a little bit and then work on getting a lot of them up and running. To keep in mind, last year we’re only in six regions. So we’ve added a lot of countries that we’re in, which means you have leaders and headcounts and they build teams. So what we’ve been doing is translating our website and transcribing it to other languages and adapting it to the local regions, collecting leads.

Most of these regions aren’t competitive, and that’s been driving a lot of business for us.

And then speaking at local events and building up relationships locally and yeah. – So are you building sales teams in these other countries then too or- – We are. Every country. – That’s awesome. – Is it a brand pack- – When I was an affiliate- – or is it wholly owned? That’s kind of what I did.

I just took stuff out to other countries, so I love that you’re doing that in the agency model. That’s super cool. – Yeah, majority of people are not in the United States. We tend not to do a franchise model.

We want to own it all. We do have partners in two regions in Brazil and India. We had some locals that own a fraction of those businesses early on that help us out. Eventually, we’ll probably just buy out their stake and we’ll own 100 percent of everything. But yeah, this model has been working out really well for us and we’ve been having fun doing it.
I’m really curious, how do you source the leadership talent in a foreign market like that? – Oh, we have recruiters that work for us full-time.

We have a big recruiting team. So all we do is, or big is relative. Compared to Microsoft, we’re actually very, very tiny.
They probably have more recruiters than our overall employee count. I’m making a guess there, but you guys get this- – You’re probably right. – Yeah, so for us, what we’ll do is we’ll look at people who work for competing agencies, okay? But like WPP, Omnicom, and we’ll look for the leaders who have ran their agencies. And we look (bell chimes) for those leaders who have been at multiple agencies, have continually gotten promoted at multiple agencies and been there for a while, because that means they were valuable to the agency if they got promoted.

So, if you’re at two competitors and you continually got promoted, that means they all both saw you as very valuable and they’re happy with you. So the moment you hire them, they usually are able to replicate the same type of growth and the same kind of outcome.

It just takes a lot of time, but we found it to work really, really well.

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Learning to Hack as a Kid

I’ve said it before and I’ll say it again, I. Love. Computers. I’m a little nerd boy! And I’ve always been fascinated by the idea of hacking.

Even before I really knew what that was, it just seemed cool. It was a mysterious world that only a select few understood. But it doesn’t need to be mysterious, it’s actually a pretty chill place, and I’d like to show you around, but first, a word from our sponsor.

Alright so there’s this brand called mischief, and every two weeks they do a “drop” What’s a drop? I hear you ask.
Good question. See this? It could be anything. Sometimes it’s a physical thing you can buy, like a dog collar that curses whenever your dog barks. Here’s the thing though, that one sold out in seconds and got on national news shows, so you’ve probably seen their drops, and didn’t even know it was them.

Sometimes the drops are digital, like the time they made a font exactly like Times New Roman but wider, so you can cheat on your next english paper. You’re welcome. Anyway, they just released an app so you can be the first to find out what the next drop is. No two drops are the same, and some of them are secrets only available in the app.

See where I’m going with this?

No, because I haven’t… said it yet. The app has a messaging feature, and I’m not sure who the messages get sent to, but somebody at mischief has to read them, right? So I thought it would be funny if all 1.5 million of you downloaded the app and spammed them with… idk that part’s up to you. Poop emojis, shakespearean poetry, the entire bee movie script.

Mischief specifically told me not to say anything about spamming the messenger because it’ll bring down their servers or something, but I’m gonna go ahead and file that under good problems to have. So, I may never get another sponsor, but if we can take down some servers with poop emojis, well I think that’d be pretty funny. Please go to M-S-C-H-F DOT COM and troll my sponsors.

I heard they like mischief. What is hacking?

Most people probably think it’s illegal, and to be fair, sometimes it is, but the definition that I like is “Getting technology to do something that it wasn’t originally supposed to do.” Sure, that could be something like hacking a bank’s computer to give you a million dollars – it certainly wasn’t supposed to do that. But it could also be jailbreaking your phone, and there’s nothing illegal about that – no matter what Apple wants you to believe. So when I was young and fascinated by the idea of computer hacking, I would search the internet for “How To Hack” and read tons of articles and blog posts about how computer systems work, and how to break into them. But one time I made the mistake of trying to share that passion with my sister.

All she saw was a big old juicy opportunity to get me into trouble. She was like “Omoo! TomTom’s hacking into the government, he’s going to go to prisoning” and I was like “Nuh Uh! Hacking isn’t necessarily illegal; it’s just about getting computers to do stuff that the original designers never intennnndeeeed” and Momot was like “. *sigh* I’m not doing this right now.” Despite my sister’s best efforts, I learned so many cool hacking tricks that I was basically Keanu Reeves. The only problem was a ton of the information I found was outdated and super worthless. For example, back in the 90’s, when you put a quarter into a payphone, it would play certain tones down the line to tell the phone system that you paid.

But if you recorded those tones on something like a tape recorder, and played them into the handset, the phone system would think that you paid, and let you make calls for free! Neat! But back when I tried it, payphones had switched to digital systems that weren’t vulnerable to that hack, and modern payphones… don’t exist. Thinking back on it, a lot of the information I found was about how the phone system works.

Or, used to work… Which kind of makes sense, phones were the network that connected everybody’s homes and businesses before the internet was a thing, and phone hacking, or phreaking, as the cool kids called it, used to be a big part of being a hacker. My favorite thing that I learned from my phreaking days almost did get me in trouble with the police. Basically, I learned how those old rotary phones worked, and I figured out that I could dial a phone number by just taking the phone off the hook a bunch of times in the right pattern, kind of like morse code.

I thought the idea of dialing a phone number without pressing any buttons was neat, but I also didn’t expect it to work. So I used that trick to dial the first phone number I could think of. 911. Once the phone started ringing my heart sank and I hung up, but it was too late. The police had already traced the call.

The cops showed up to my house like 30 minutes later and I was just like “Oh gee willikers! Well, I sure didn’t dial 911.

Yup! I didn’t press any buttons at all!” And I got away with it, like a totally 1337 hacker.

Now, I don’t think movies are responsible for my fascination with computers or hacking, but they definitely fueled that flame. My favorite movie of all time is Hackers, a movie that came out when I was a baby.

There’s a scene in the movie where one of the characters uses that phone hook trick to call someone, and a different scene where he uses the tape recorder trick to use a payphone for free.

Most of the “Hacking” in the movie is unrealistic and just looks cool, but there’s tons of parts where the characters use *actual hacks* and the movie doesn’t call attention to it, they just do it like it’s no big deal. When I first saw that I was ecstatic, like “THAT WOULD ACTUALLY WORK!” Or at least it would have, back in the day.

Nowadays, hacking doesn’t revolve around the phone system nearly as much, and as I’ve gotten older, I’m usually less interested in breaking stuff. But I still think that mentality is a great way to look at the world. Instead of accepting things as they are, or as they were intended to be, approaching everything with a little bit of mischief just makes life more interesting.

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